Privacy Policy

This privacy policy sets out how Gifted.PH (E-Link Business Innovation Corporation) uses and protects any information that you give Gifted.PH when you use this website. Gifted.PH is committed to ensuring that your personal data and privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. By using Gifted.PH and its channel partner sites or by giving us your personal information, you accept the practices described in this Privacy Notice. If you do not agree to this Privacy Notice, please do not use Gifted.PH Sites (as defined below) or give us any personal information. Gifted.PH may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from November 20, 2014 and complies with the Philippine Data Privacy Act of 2012

What We Collect

We may collect the following information:

Name, contact information including email address and phone number
Demographic information such as postcode, preferences, birthday and interests
Other information relevant to customer surveys and/or offers
Payment information, including to make purchases (e.g. credit card number, expiration date, billing address);
Account login information, including any information that is required for you to establish a user account with Gifted.PH (e.g. login ID/email, user name, password and security question/answer);

How We Collect Information

Gifted.PH may collect personal information about you from a variety of sources, including:

Online and electronic interactions with us, including through Gifted.PH websites and through our partner channel websites, mobile applications, text messaging programs or through Gifted.PH branded pages or applications on third party social networks (e.g. Facebook) (Gifted.PH Sites);
Offline interactions with us, including via direct marketing campaigns, hard copy registration cards, competition entries in promotional games
Your interaction with online targeted content (such as advertisements) that Gifted.PH, or service providers on our behalf, provide to you via third party websites or applications.
Company provided information: Your company or an organization you may be affiliated with may have provided the personal information to Gifted.PH directly to execute Gifted.PH’s order process which involves sending a gift card to you via your email address or mailing address
Cookies and Information from other sources: We use cookies and other tracking technology which collect certain kinds of information when you interact with Gifted.PH.
Others: We may collect information about you from other legitimate sources for the purpose of providing you with our products and services. Such sources include third party information aggregators, corporate sales channel partners who buy gift cards from us on your behalf, public sources and third party social networking sites with whom you have given consent for the disclosure of information relating to you and where otherwise lawfully permitted. Such information may include personal contact information or information that you have made available with consent in social media sites.

Purpose of Collecting Information

Gifted.PH collects and uses personal information only as necessary for the purposes for which it was obtained. Gifted.PH may use your personal information for the following purposes:

Orders - to process and ship your orders to your recipients and to inform you about the status of your orders.
Account maintenance - to create and maintain your accounts with us, including administering any loyalty or rewards programs that are associated with your account.
Improvements to our products and services.
Send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
Provide information to our third party partners for marketing or promotional purposes. You will be asked to opt-in to such communications if you wish to receive it.
Market research purposes. We may contact you by email, phone, fax or mail to understand our users' general preferences.
Customization of the website according to your interests.
Personal information of our customers is never sold.

Sharing of Personal Information

Gifted.PH does not share your personal information with any third party that intends to use it for direct marketing purposes, unless you have provided specific consent in relation to this. Gifted.PH may share your personal information with third parties for other purposes, but only in the following circumstances and within a written agreement:

Affiliates: Gifted.PH may provide your personal information to its affiliates or related companies for legitimate business purposes. who may be based outside the country from which you have accessed the Gifted.PH Site or service, to comply with all relevant information protection laws and security requirements in relation to your personal information.
Service providers: Gifted.PH may engage service providers, agents or contractors to provide services on its behalf, including to administer Gifted.PH Sites and services available to you. These third parties may come to access or otherwise process your personal information in the course of providing these services.
Gifted.PH may run a joint or co-sponsored program or promotion with another company and, as part of your involvement in the activity, collect and use your personal information, but only if you have opted to share your information directly with this company.
Legal requirements and business transfer: Gifted.PH may disclose your personal information if it is required to do so by law or if, in Gifted.PH’s good faith judgment, such legal disclosure is reasonably necessary to comply with legal processes or respond to any claims. In the event of a full or partial merger with, or acquisition of all or part of Gifted.PH by another company, the acquirer would have access to the information maintained by that Gifted.PH business, which could include personal information.

Cookies and Other Tracking Technologies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyze data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

IP addresses

An IP address is a number that is used by computers on the network to identify your computer every time you log on to the Internet. We may record IP Addresses for the following purposes: (i) troubleshoot technical concerns, (ii) maintain website safety and security (iii) better understand how our websites are utilized, and (iv) to better tailor content to your needs depending on the country you are in.

Log Files

We (or a third party on our behalf) may collect information in the form of logs files that record website activity and gather statistics about a user’s browsing habits. These entries are generated anonymously, and help us gather (among other things) (i) a user’s browser type and operating system, (ii) information about a user’s session (such as the URL they came from, the date and time they visited our website, and which pages they've viewed on our website and for how long), and, (iii) other similar navigational or click-stream information (e.g. site traffic reporting and unique visitor counts).

Information Security

In order to keep your personal information secure, Gifted.PH has implemented a number of security measures, including:

- Secure operating environments - Gifted.PH stores your information in secure operating environments and only accessible to Gifted.PH employees, agents and contractors on a need-to-know basis. Gifted.PH also follows generally accepted industry standards in this respect.

- Encryption for payment information - Gifted.PH uses industry-standard encryption provided by its third party payment provider to provide protection for sensitive financial information, such as credit card information sent over the Internet (e.g. when you make payments through Gifted.PH’s online stores).

- Prior authentication for account access - Gifted.PH requires its registered consumers to verify their identity (e.g. login ID and password) before they can access or make changes to their account. This is aimed to prevent unauthorized accesses.

Please note that these protections do not apply to personal information you choose to share in public areas such as on community websites.

Information Retention

Gifted.PH will only retain your personal information for as long as it is necessary for the stated purpose, taking into account that we need the information to ensure gift cards are properly redeemed and validated, and to track any issues, concerns and feedback in relation to the order and fulfillment process of the gift cards. This means that we will retain your personal data related to order processing for a period of 10 or more years to make sure that our order fulfillment and redemption process is always accurate. When the personal information that we collect is no longer required, we destroy or delete it in a secure manner.

Your Data Privacy Rights

You are afforded rights in relation to your personal information under the Data Privacy Act of 2012, including the right to access, correction, and objection to the processing, including the right to lodge a complaint with the National Privacy Commission.

You have a right to request access to your personal information. You may send us an email at admin@gifted.ph to request for this. Depending on the nature of the request, Gifted.PH may charge a reasonable fee for providing access to your personal information.

You also have the right to request that Gifted.PH correct any inaccuracies in your personal information. If you have an account with Gifted.PH, this can be done in the My Account section of Gifted.PH.

Contact Us

Gifted.PH acts as a “data protection officer” for the personal information it processes in the framework of this Privacy Notice. If you have any questions or comments regarding this Privacy Notice or Gifted.PH’s personal information collection practices, please contact us by emailing us at admin@gifted.ph or customersupport@gifted.ph .